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Privacy Policy

Please read the following privacy policy (“Policy”) carefully before accessing this website and/or redirected websites (“Website”) provided by Another Food and Beverage Limited and its third-party suppliers (“We / Us / Our”) for the customers in the territory of Hong Kong Special Administrative Region (“Hong Kong”). By using this Website, you agree that you have read this Policy and that you accept and agree to be bound and abide by them. We reserve the right to amend this Policy anytime without prior notice. Your login and/or access of this Website indicates that you have accepted this Policy.

If you are unwilling to be bound and abide by this Policy, please do not access this Website. Your continued access indicates that you have read and understood this Policy and agreed to how personal data are collected and used by Us under this Policy.

We reserve the right to change or modify the contents of this Website at any time and unilaterally change this Policy without notice. You should regularly check whether this Policy has been modified via this Website, as your continued use of this Website indicates your acceptance of any change to this Policy. However, if the modification might materially affect the way we use or disclose your information (including but not limited to your name, email address and phone number) ("Data"), We will ask for your consent prior to any modified use.

1. Collection of Data

When you use this Website to view information or place order online, you agree to provide Us your Data voluntarily. If you fail to provide such information, We may not be able to provide you with related services. You agree and understand that any and all of the Data you provided to Us will be collected and used as follows:

  1. for verification of identity and record;
  2. for displaying on the membership portal when you use this Website to manage your Data;
  3. to gather statistical information to help us serve you better and develop Our products or services and marketing promotion programs;
  4. to contact you about your purchases, program participation, membership and promotional offers for members;
  5. to process your orders and settle the payments;
  6. and/or other purposes related to the purposes specified above.

2. Direct Marketing

We intend to use your Data in direct marketing for the purposes as set out in this Policy but We may not do so without your consent for such intended use. You have the right to choose to receive, or not to receive in the future, any promotional materials from Us.

If you wish to update or change your Data, you can at any time send us your request via email, to Our customer service at: [email protected] or by post to:

Another Food and Beverage Limited
Address: 9/F,LiFung Tower, 868 Cheung Sha Wan Road, Kowloon, Hong Kong

Please note that if you opt out of receiving direct marketing communications, you will not receive the news in relation to our discount offer or promotion.

3. Retention, storage and disclosure of Data

You acknowledge, agree and authorize us to retain and store the Data you provided Us within or outside Hong Kong, and to provide, disclose, allow access and transfer such Data to:

  1. any employees of Us who are authorized to handle such Data for the purposes for which such Data are collected;
  2. any contractor or agent which provides administrative, telecommunication, payment, insurance, delivery or other services to Us for the purposes for which such Data are collected;
  3. anyone that We have to make disclosure to in accordance with the requirements of applicable laws, administrative policies of government authorities, court orders or regulations.

We comply with Hong Kong laws including Personal Data (Privacy) Ordinance (the “Ordinance”) with respect to the ways of collecting, using, storing, disclosing, transferring, protecting and accessing your Data.

We will not sell, provide, disclose, allow access and transfer your Data to any third-party other than the above.

For customer placing online order as visitor or for any other purposes, we shall retain your Data after you have provided your Data via this Website until you request to delete your website profile.

4. Security of Data

We will use various security technologies and procedures to protect your Data from unauthorized access, use or disclosure. We will take all practical and feasible measures to ensure any Data collected by this Website. You must be clear that Our suppliers or any website with links to this Website may collect your Data also. You must read the relevant privacy statement carefully before you provide your Data to them. We will assume no responsibility for your negligence in providing your Data.

5. Access, amendment or deletion to Data

According to the Ordinance, you have the right to access your Data held by Us and request amendment of your Data. If you wish to access or amend your Data held by Us, please send your request via email to: [email protected] or by post to:

Another Food and Beverage Limited
Address: 9/F,LiFung Tower, 868 Cheung Sha Wan Road, Kowloon, Hong Kong

6. Use of Cookies

We may use Cookies on this Website. Cookies are small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or other device by the user’s web browser. Cookies serve useful and sometimes essential functions on the web. They enable web servers to store stateful information on the user’s device or to track the user's browsing activity. They can also be used to save for subsequent use information that the user previously entered into form fields, such as names, addresses, passwords, and payment card numbers. You can modify your web browser on the use of cookies according to your preference. Please note that this Website may not function normally or allow your access if you choose to decline the acceptance of Cookies.

7. Third-party websites

Please note that We provide links to third-party websites as a service to users. We are not responsible for the contents on such web pages or how information is collected.

8. Children

This Website is not intended to collect Data from persons under the age of 18 (“Minors”). To respect the privacy of the Minors, Minors should not provide any Data on this Website. The internet surfing of the Minors should be under the supervision of their parents or guardians.

9. Governing law and jurisdiction

This Policy will be construed and enforced in accordance with the laws of Hong Kong Special Administrative Region of the People's Republic of China. By using this Website, you consent to the exclusive jurisdiction of Hong Kong courts for any disagreement, dispute or claim between you and Us.

©Another Food and Beverage Limited 2021

Terms of Use

Please read the following Terms of Use carefully before using this website and/or redirected websites (“Website”) provided by Another Food and Beverage Limited and its third-party suppliers (“We / Us / Our”) for the customers in the territory of Hong Kong Special Administrative Region (“Hong Kong”). By using this Website, you agree that you have read these Terms of Use (“Terms of Use”) and that you accept and agree to be bound and abide by them. We reserve the right to amend these Terms of Use anytime without prior notice. Your login and/or access of this Website indicates that you have accepted these Terms of Use.

We reserve the right to change or modify the contents of this Website any time and reserve the right to unilaterally change these Terms of Use without prior notice.

1. Copyright

Unless otherwise stated, We own the copyright and any other rights in all materials on this Website. The materials on this Website, including logos, graphics, maps, photography, video-clips and texts cannot be copied, reproduced, edited, published, transmitted, or imitated whether in whole or in part, unless explicitly permitted by Us.

We do not grant any explicit or implied right to you in respect of Our trademarks, copyright or other proprietary information.

2. Conditions of Use

All the information contained within this Website is for reference and/or online ordering service only. By using this Website, you agree that you will not, nor allow any third party acts on your behalf to:

  1. in any way, disseminate, announce, revise, display or sell any part of the contents posted;
  2. attempt to copy, reproduce, alter, reverse engineer, disassemble, decompile, transfer, exchange or distribute any part of the contents posted; or
  3. create derivative works of any kind whatsoever.

We may at any time, in Our sole discretion, alter these Terms of Use without notice or liability to you.

You are responsible for reviewing information posted online regularly to obtain timely notice of such changes on this Website. Changes will be effective immediately, and your subsequent use of this Website will constitute your acceptance of these Terms of Use modified by the posted changes.

You agree to indemnify Us against any of your unauthorized use of materials in any form from this Website, defend Us and prevent Us from any loss or harm. You agree that in the event of your unauthorized use, We reserve the right of raising prosecution against you.

3. Personal Information Collection Statement

When you use and/or register as a member of this Website, you may have to provide Us your information (including but not limited to your name, phone number and email address) ("Data"). You agree to provide Us such information for order confirmation and contact purpose.

If the information you provided is incomplete or incorrect, We will be unable to register you or provide related services. We have the right, without notice, to cancel your registrations and/or refuse your use of this Website.

4. Membership

After successful registration, you may need to select the username and set your password for future access. You must keep your login confidential properly. We will not be responsible, whether or not you are aware of it, for any loss caused by stolen login credential.

If you breach any of these Terms of Use, or We believe that your actions have violated applicable laws or damaged the interests of Us, We reserve the absolute right to revoke your membership and qualification, and terminate your access to this Website, and reserve the right to raise prosecution against you accordingly.

We also reserve the right to suspend this Website or any parts of this Website for maintenance or any other work We deem appropriate without prior notice.

5. Underage persons

You must be 18 years old or above to use the Website. If you are under 18 years old or do not have the ability to make a contract or are unable to bear any legal responsibility, you must seek the approval of your parent or guardian regarding the legal implications of these Terms of Use and the consequences that entail.

6. Use of materials

The contents of this Website, including text, diagrams, images, music, symbols, HTML code, trade mark, software and other materials and all the materials of this Website (including the collection, arrangement and compilation of such materials) ("Materials") are protected by copyright law, trade mark law and other applicable laws. All Materials are the exclusive property of Us. Without any prior written permission from Us, you shall not, for any purpose, sell or modify the Materials, copy, reproduce, distribute, publish, transmit, display, publicly implement, issue the Materials in any way.

7. Legal use of this Website

You must use this Website for legal purposes and cannot use this Website to, in any way, infringe the intellectual property rights of any other person or invade the privacy of other users or damage any part of this Website.

You shall not, in any way, change any Materials provided in this Website and shall not interfere with the operation of this Website in any way, including but not limited to, transmitting software viruses or transmitting any computer code or message designed to shut down, interrupt, interfere with or change the operation of this Website. Without explicit permission from Us, this Website thereof shall not be reproduced, copied, printed, sold, transferred or used for any commercial purposes.

8. Limitation of liability

We shall exercise reasonable effort to deliver accurate information on this Website. We do not give any implied or explicit guarantee regarding the correctness, reliability, completeness or timeliness of any Materials on this Website. We do not accept any liability for the contents from other websites or anything uploaded or posted on this Website by unauthorized person, including but not limited to any fallacies, errors, infringements, libel, lies or omission that is likely to be illegal or giving rise to a claim or complaint. You will be responsible for any consequences resulting from abusing this Website.

If your use of this Materials leads to any damage or injury, regardless of direct or indirect breach of contract, infringement, negligence or any factor arising from using the Materials of this Website, and regardless of whether We have been notified of the likelihood of such damage, We shall not bear any liability.

9. Compensation

In the event of any compensation claim, injury, debt, loss, cost and expenditure (including reasonable legal costs and expenditure) arising from your breach of these Terms of Use or illegal behavior, you agree to compensate Us, Our employees, suppliers, joint brand owners or other partners, defend them and prevent them from any loss.

10. Interpretation

The clause headings and examples are provided for reference purposes only to assist in understanding these Terms of Use. They are not intended to define, or limit the scope of any clause.

11. No waiver

Our failure or delay in exercising any right or power under these Terms of Use shall not in any circumstances impair any right or power nor as a waiver of it.

12. Governing Law and jurisdiction

These Terms of Use will be construed and enforced in accordance with the laws of Hong Kong Special Administrative Region of the People's Republic of China. By using this Website, you consent to the exclusive jurisdiction of Hong Kong courts for any disagreement, dispute or claim between you and Us.

13. Contact

If you wish to contact Us for matters regarding this Website or these Terms of Use, please send an email to: [email protected] or by post to the following address:

Email: [email protected]

Another Food and Beverage Limited
9/F,LiFung Tower, 868 Cheung Sha Wan Road, Kowloon, Hong Kong

©Another Food and Beverage Limited 2021

Online Ordering Terms and Conditions

Please read the following terms and conditions carefully before using the service. By using the Cafe Another’s online takeaway ordering service (“Service”) in this website and redirected websites (“Website”) provided by Another Food and Beverage Limited and its third-party suppliers (“We / Us / Our”) for the territory of Hong Kong Special Administrative Region (“Hong Kong”), you agree that you have read these Online Ordering Terms and Conditions (“Terms and Conditions”) and that you accept and agree to be bound and abide by them. We reserve the right to amend these Terms and Conditions anytime without prior notice.

This Service is solely for persons who access this Website within Hong Kong.

1. System Requirements

In order to use this Service, you are required to access this Website via computers, mobile phones or tablets. We recommend the following browsers for the best experience:

- Major browsers: Chrome / Firefox / Safari / Edge

- Cookies to be turned on

2. Eligibility

  1. Before placing orders through this Service, please read the Terms and Conditions carefully. By using this Service, you are deemed to have agreed to be bound and abide by the Terms and Conditions.
  2. Customers are required to register email address and mobile number before placing order through this Service. The email address is for receiving order confirmation and the phone number is for contact purpose in case there is any issue occurred during the ordering process.
  3. Customers are liable for all actions, transactions and/or activities being conducted on this Website.
  4. We have the absolute discretion to refuse the login of any person or to terminate the access right of any person for any reason which might incur damage to this Website or interruption to this Service, and reserve the right of raising prosecution against such person.
  5. You must be aged eighteen (18) years or above to use this Service. If you are below 18 years old, you must seek advice from your parents or guardians as to the content of these Terms and Conditions before using this Service.
  6. By using this Service, you acknowledge that we have no responsibility and any liabilities due to direct, indirect, or sudden loss caused by your use of this Service, or relevant links or redirected links through this Website.

3. Personal Information Collection Statement

When you use and/or register as a member of this Website, you may have to provide Us your information (including but not limited to your name, phone number and email address) ("Data"). You agree to provide Us such information for order confirmation and contact purpose.

If the information you provided is incomplete or incorrect, We will be unable to register you or provide related services. We have the right, without notice, to cancel your registrations and/or refuse to allow you to use this Website.

3. Online Ordering

  1. This Website only provides takeaway ordering services for self pick-up. We do not provide delivery services. We reserve the right to reject any online order if such order is believed to be a fraud or intentionally malicious after reviewing the order details.
  2. Customers can only place orders for pick-up during the same day after the payment is settled. Customers are required to finish the ordering procedures at least 30 minutes or more prior to the expected pick-up time.
  3. To place an order via this Service, the customer needs to provide an email address for receiving the order confirmation and phone number for contact purpose on unexpected issues. If the customer is providing a contact of another person, the customer is required to obtain the consent of such other persons. Furthermore, the customer is also liable for providing such personal information.
  4. Order made through this Website is subject to acceptance and confirmation by Us. Once an order is confirmed, the order can neither be cancelled nor altered online.
  5. Separate orders and payment are required if takeaway orders are to be collected at different time, on different dates or at different stores.
  6. All coupons are not applicable to this Service, as digital payment is the only method accepted to complete the order online.
  7. Items are available only while stocks last. If the item(s) in a confirmed order is(are) out of stock, We will contact the customer to cancel the order and provide refund to customer’s account via the original payment method, time may vary due to payment gateway processing.
  8. The order you submit via this Service can only be fulfilled after being accepted and confirmed by Us.

4. Product Information and Pricing

  1. We reserve the right to update the price and/or product details at any time without prior notice. We will exercise our reasonable effort to satisfy the special dietary requirements of the customer, yet without guarantee on meeting such requirements of every customer.
  2. We shall exercise reasonable effort to ensure accuracy of products details displayed on this Website. We may, in our sole discretion and without prior notice, alter any part of the content on this Website.
  3. The prices posted on this Website are applicable to online ordering only. Some products may be priced differently at store(s).
  4. We may at our absolute discretion from time to time decline any order, due to unforeseeable situation or shortage of any product or ingredient.
  5. Product information, color, pricing and image(s) posted through this Service are for reference only. We might not have control or editorial right over some of the content provided via this Website particularly when the content is provided by third-party supplier.

5. Payment

  1. Payment for online takeaway order must be settled by a valid credit card (VISA/MasterCard/UnionPay/American Express), Alipay and Wechat Pay via this Service.
  2. All prices are listed in Hong Kong Dollars.
  3. We reserve the right to modify payment terms for any order without prior notice.

6. Order Pick-up

  1. Under general circumstances, the order pick-up time is limited to the business hours of the store on the same day. When the selected store becomes unavailable for pick-up, We will contact the customer to arrange alternative pick-up time and/or store.
  2. We shall exercise our reasonable effort to ensure orders to be completed at the selected pick-up time assigned by the customer, but pick-up time in particular store(s) may be reasonably delayed due to operational circumstances.
  3. If the order is not being picked up within 2 hour from the selected pick-up time specified on the order, the order will be deemed cancelled and no refund will be made. Notwithstanding the foregoing, the 2-hour limit will be shortened depending on the business hours of the relevant store(s).
  4. During pick-up, customers must show the valid order confirmation to the staff for verification. Each order confirmation can be used for pick-up once only. Pick-up records kept by Us shall be deemed conclusive.
  5. Customers should keep the order confirmation properly. Anyone showing the staff of the relevant store with a valid order confirmation will be deemed as an authorized representative for order pick-up. We are not responsible for any loss incurred by customer’s negligence in keeping the order confirmation.

7. Refund and Cancellation

  1. Upon confirmation of the order, neither the order can be cancelled, nor the item(s) can be altered by the customer.
  2. All items sold are non-refundable, non-returnable and non-exchangeable after payment of such order has been settled.

8. Governing law and jurisdiction

These Terms and Contitions will be construed and enforced in accordance with the laws of Hong Kong Special Administrative Region of the People's Republic of China. By using this Website, you consent to the exclusive jurisdiction of Hong Kong courts for any disagreement, dispute or claim between you and Us.

9. Contact

If you wish to contact Us for matters regarding this Website or these Terms and Conditions, you can at any time send us your request via email, to Our customer service at [email protected] or by post to:

Another Food and Beverage Limited

9/F, LiFung Tower, 868 Cheung Sha Wan Road, Kowloon, Hong Kong

©Another Food and Beverage Limited 2021

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